Frequently Asked Questions
Everything you need to know about shopping with Pramila
What is the standard shipping time for orders?
We typically process and ship orders within 2-3 business days. Depending on your location, delivery usually takes between 5 to 7 business days.
How can I return or exchange a garment?
We offer a 14-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may vary by style.
What payment methods do you accept?
Pramila accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Does Pramila ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How should I care for my Pramila clothing?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment, though most items prefer a cold gentle wash.